For the purposes of this Policy, Personal Information means any information, recorded in any form, about an identified individual or an individual whose identity may be inferred or determined from the information, but does not include business contact information. This Policy does not cover any information, recorded in any form, about more than one individual where an individual's identity is not known and cannot be inferred from the information (Aggregated Information). The CPA retains the right to use Aggregated Information in any way that it determines appropriate.
In the event an individual has questions about (a) access to Personal Information; (b) the collection, use, management or disclosure of Personal Information; or (c) this Policy Statement, that person should contact the CPA at:
CPA@cpa-apc.org or firstname.lastname@example.org
The Canadian Psychiatric Association
141 Laurier Avenue West, Suite 701
Please review this Policy periodically, especially before you provide any Personal Information.
Collection, Use and Disclosure of Personal InformationThe CPA uses Personal Information provided on the site to fulfill its mandate, which includes:
• Acting as a professional association in support of psychiatrists in Canada;
• Providing services to its Members;
• Providing continuing education and education courses to its Members;
• Meeting legal or regulatory requirements; and
• Such other purposes consistent with the foregoing purposes.
The CPA's use of Personal Information is limited to the purpose of fulfilling its mandate or a purpose consistent with that purpose. The CPA does not sell, trade, barter or exchange for consideration any Personal Information. Unless permitted by law, no Personal Information is collected about an individual without first obtaining the consent of that individual to the collection, use and dissemination of that information.
Personal Information will be collected, to the extent possible, directly from the individual concerned except where it is reasonably necessary for the purpose of providing services to Members and where permitted by law.
The CPA may disclose Personal Information to organizations that perform services on its behalf. Personal Information will only be provided to such organizations if they agree to use the information solely for the purpose of providing services to the CPA and under the instruction of the CPA, and, with respect to that information, to act in a manner consistent with the relevant principles articulated in this Policy.
Please note that there are circumstances when the use and/or disclosure of Personal Information may be justified or permitted or when the CPA is obliged to disclose information without consent, such as:
• When required by law or by order or requirement of a court, administrative agency or other governmental tribunal;
• When the CPA believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
• When it is necessary to establish or collect monies owing to the CPA;
• When it is necessary to permit the CPA to pursue available remedies or limit any damages that the CPA may sustain; or
• When the information is public.
When obliged or permitted to disclose information without consent, CPA will not disclose more information than is required.
About ChildrenThe CPA does not knowingly collect Personal Information from anyone under the age of 18, especially children under 13, and does not use such information if it discovers that it is has been provided by a minor.
Active Information CollectionThe public site is not designed to actively collect information from its visitors. In order to access and use the members-only portion of the site, members will need to provide certain personal information, which will only be used for providing services and information to members.
Passive Information CollectionAs you navigate through a website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet Protocol (IP) addresses, cookies, Internet tags, and navigational data collection. The CPA uses IP addresses on this site to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.
A cookie is a bit of information that a website sends to your Web browser that helps the site remember information about you and your preferences. The CPA's site uses session cookies, which are temporary bits of information used to improve website navigation and to collect aggregate statistical information. They are erased when you exit your Web browser window or turn your computer off.
The CPA's site also uses navigational data (log files, server logs, and clickstream data) for system management, to improve the content of the site for market research purposes, and to communicate information to visitors.
Accuracy & RetentionThe CPA endeavours to ensure that any Personal Information provided and in its possession is as accurate, current and complete as necessary for the purposes for which it uses that information.
The CPA retains Personal Information as long as the CPA believes it is necessary to fulfill the purpose for which it was collected. The principal place in which the CPA retains Personal Information is in the City of Ottawa, Ontario.
Access and CorrectionThe CPA permits the right of access and review of Personal Information about an individual held by the CPA.
If you believe the information about you is not correct, you may request an update of that information by sending a request to the Webmaster. The CPA reserves the right not to change any Personal Information but will append any alternative text that the individual concerned believes appropriate.
The CPA reserves the right to decline access to Personal Information when the information requested
(a) Would disclose the Personal Information of another individual or of a deceased individual;
(b) Would disclose confidential business information that may harm the CPA or the competitive position of a third party;
(c) Is subject to solicitor-client or litigation privilege;
(d) Could reasonably result in: (i) serious harm to the treatment or recovery of the individual concerned; (ii) serious emotional harm to the individual or another individual; or (iii) serious bodily harm to another individual;
(e) May harm or interfere with law enforcement activities and other investigative or regulatory functions of a body authorized by statute to perform such functions;
(f) Is not readily retrievable and the burden or cost of providing the information would be disproportionate to its nature or value; and/or
(g) Does not exist, is not held, or cannot be found by the CPA.
When information will not or cannot be disclosed, the individual making the request will be provided with the reasons for non-disclosure.
When information will be disclosed, the CPA will endeavor to provide the information in question within a reasonable time and no later than 60 days following the request.
The CPA will not respond to repetitious or vexatious requests for access to Personal Information. To determine whether a request is repetitious or vexatious, it will consider such factors as the nature of the information, the frequency with which it is updated, and its purpose.
To guard against fraudulent requests for access to Personal Information, the CPA will require sufficient information to allow it to confirm the identity of the person making the request before granting access or making corrections.
SecurityThe CPA takes reasonable steps to protect your personally identifiable information as you transmit your information from your computer to the CPA's site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration or destruction.
As part of those precautions, access to Personal Information is restricted to certain employees and external service providers. The CPA has determined a need for these selected individuals and entities to possess this information, to ensure that the CPA may provide its services effectively.
In terms of communicating Personal Information to CPA, you may wish to note that there is no method of transmitting or storing data that is completely secure. While the physical characteristics of each are different, mail, telephone calls, faxes and transmissions over the Internet are all susceptible to possible loss, misrouting, interception and misuse of the information being communicated or transmitted.
The CPA attempts to strike a reasonable balance between security and convenience. In communicating with you, the CPA reserves the right to use a method of communication that is less secure than some of its less convenient alternatives. For example, we now send e-mail as unencrypted plain text because we believe that many of our members, service providers and other third parties cannot readily process encrypted e-mail. Thus, also this is done for their convenience, the security concern exists that, if misrouted or intercepted, unencrypted plain text could be read more easily than encrypted e-mail.
You may have received a unique Client ID and created a password in order to use the secure portions of CPA's website. You are requested not to divulge your Client ID or password to anyone other than authorized CPA personnel and only to permit them to serve you.